About Infraxio

Your Partners in Scalable Growth

In today's rapidly evolving digital landscape, Infraxio emerges as a lighthouse of strategic solutions, innovation, and authentic partnership.

150+

Applications built & managed

20+

Years of expertise

Our History

Born at the Intersection of Commerce & Software

Infraxio grew out of its founder's career on the operator side of e-commerce and software consulting — running the businesses, not just advising them. That hands-on background is why process automation, systems integration, and operational efficiency are in the company's DNA, and why Infraxio brings the same discipline to every sector it serves.

Our Mission

Enduring Partnerships, Sustainable Success

Unlike traditional consultants who implement changes and depart, we believe in fostering enduring partnerships. Our commitment extends beyond initial implementation—we stand with our clients for the long haul, ensuring sustainable success at every level.

Our Philosophy

Humans That Use AI

Two decades of operating real businesses taught us that expertise is the asset — and AI is the multiplier. We run Infraxio itself on AI-powered systems we built, and we bring that same conviction to every client: your people, armed with AI as a tool of their craft, scale faster, operate cleaner, and compound a competitive advantage nobody can copy.

Our Approach

Technology + Management Consulting = Real Results

We're not just another tech company that drops software in your lap and walks away. Infraxio combines the latest and best technology with real management consulting to build something that lasts.

We set up the systems, then we train your team, build the SOPs, and implement the processes and workflows that improve profitability, make employees' and owners' lives better, and drive customer satisfaction through the roof.

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SOPs & Documentation

Every system comes with clear, documented procedures your team can follow.

Team Training

Custom training libraries and live sessions for real adoption — not shelfware.

Profitability Focus

Every implementation is measured against ROI, margin improvement, and efficiency.

People-First Design

Systems built for real humans — less firefighting, more creating value.

Leadership

Meet the Team

A small, senior team of operators, strategists, and coordinators. Every member of our team is based in the United States. The people you meet on the first call are the people who do the work.

Justin Pennington
President

Justin Pennington

Justin founded Infraxio on a simple conviction: the businesses that win are the ones whose people use technology as part of their craft, not as a burden handed down by IT. He has spent his career on the operator side of that line — running companies, implementing the systems they run on, and living in the results.

That is why Infraxio builds and runs its own software. IFX Hub, Growth7, IFX Bid, and DockOps all started as answers to problems Justin was solving for a real client or for Infraxio itself, and every one of them is in production today. When he tells a client what a system should do, it is because he has already made it do that somewhere else.

Day to day he leads architecture and client strategy for the Infraxio team, stays hands-on in the code alongside them, and holds every engagement to the same standard: the system has to run the business, the client's team has to adopt it, and the numbers have to move.

Mark Brazil

Mark Brazil

Project Coordinator

A founding member of the Infraxio team, Mark handles internal coordination across every engagement. He turns approved scope into a plan the team can execute — sequencing the technical work, keeping developers and designers aligned on what ships when, tracking progress across projects, and clearing blockers before they cost a day. When a deliverable lands clean and on time, he's the reason.

Mincy Pollock

Mincy Pollock

Business Development

The relationship builder who opens doors most people can't find. Mincy leads business development, with a focus on government contracts — cultivating partnerships, navigating public-sector procurement and the bid process, and connecting Infraxio with the decision-makers who move projects forward. The Jacksonville Daily Record named him one of its ten 2026 Trailblazer Award winners.

Vick Fleurimond

Vick Fleurimond

Growth Strategist

Vick brings over fifteen years of marketing experience to every account he runs — email and social, billboards and guerilla campaigns, and everything in between. That range means he picks the channel the goal actually calls for instead of the one that is fashionable. Relationship-first and relentlessly organized, he keeps Infraxio's growth engagements on track and turns plans into steady, measurable progress for our clients.

Ken

Ken

Clerical Team

Runs the day-to-day ecommerce work behind our retail clients: product listings and catalog data, inventory and pricing updates, order and returns processing, and the marketplace housekeeping that keeps storefronts accurate and selling.

Anna

Anna

Clerical Team

Keeps engagements coordinated: scheduling, client records, and documentation, plus the follow-through between our team and yours that makes sure nothing waits on someone to remember it.

Humans That Use AI

And Then, of Course, Our AI Teammates

We run Infraxio on AI every day. These are the agents our team works alongside to design, build, test, and ship faster than a team our size has any right to.

Grok
Grok
Codex
Codex
Claude
Claude
Manus
Manus
How We Work

We Work from Everywhere.

Home offices. Coffee shops. Your conference table. A quiet corner on the road. We set up wherever the work needs us — and yes, sometimes that means an actual office with actual conference chairs.

We used to say “wherever there’s Wi-Fi.” Now, with all-day batteries, phones on multiple carriers, and Starlink in the kit, the office travels with us. The scenery changes. The team, the systems, and the follow-through stay with you.

Ponte Vedra Office

90 Fort Wade Rd, Suite 100
Ponte Vedra, FL 32081

Miami Office

3006 Aviation Ave, Suite 3A
Miami, FL 33133

Infraxio meeting office in Ponte Vedra at sunset with palm trees

Sometimes, a Proper Conference Room

Some conversations are better around the same table. Our Ponte Vedra office gives us a place for strategy sessions, client kick-offs, and the meetings that deserve face time. The rest of the week, you’ll find us wherever the work takes us.

Remote-First by Design

We believe the best work happens when people have the freedom to work from anywhere, on any device. Our entire operation is built around cloud-native tools, async communication, and location-independent collaboration.

We Practice What We Preach

The same work-from-anywhere, any-device best practices we live by are what we help build into our clients' businesses — flexible infrastructure, cloud systems, and processes that work whether you're in the office or on the road.

Home Base
Room to Think
Small Desk, Full Setup
Behind the Build
A Little Personality
The Office That Packs Up
Making the Room Work
The Quiet Corner
A Different Kind of Window Seat
At the Client’s Table
One More Coffee
The Morning Office
A Desk with a View
Between Sessions
Coffee and a Working Session
Table for Two, Laptops Included
Take It Outside
A Place That Feels Like Us
Common Questions

About Infraxio, Answered

Who is Justin Pennington?

Justin Pennington is the founder and president of Infraxio LLC. He has spent his career as an operator — running companies and implementing the systems they run on — and leads architecture and client strategy for the Infraxio team while staying hands-on in the code.

Is Infraxio's team based in the United States?

Yes. Every consultant, engineer, and marketer on the Infraxio team is based in the United States. Infraxio is founder-led, with a project coordinator, business development and growth leads, and a clerical team supporting client engagements.

How is Infraxio different from a typical IT consultancy?

Most consultancies implement software and leave. Infraxio combines the implementation with management consulting: documented standard operating procedures, training built for real adoption, and measurement against profitability and efficiency rather than go-live alone.

Let's Build Together

Ready to elevate your infrastructure or drive growth for your business?

Get in touch with us today and discover how Infraxio can transform your operations.

Ponte Vedra Office

90 Fort Wade Rd, Suite 100
Ponte Vedra, FL 32081

Miami Office

3006 Aviation Ave, Suite 3A
Miami, FL 33133